Privacy Policy
Introduction
This Privacy Policy describes how Alco Washer Center ("we," "us," or "our") collects, uses, and discloses personal information from visitors to alcowasher.com (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
When you fill out a contact form, request a quote, or otherwise communicate with us through the Site, you may provide personal information including your name, business name, email address, phone number, mailing address, and any details about your laundry equipment needs.
Information From Other Sources
We may obtain information about you from third parties — for example, equipment manufacturers, financing partners, or business directories — and combine it with information we already have to better serve you.
Automatically Collected Information
When you visit the Site, our systems and analytics providers automatically log technical information such as your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on each page, and the date and time of your visit.
Cookies and Similar Technologies
Cookies are small data files stored on your device by your browser when you visit a website. We use cookies and similar technologies (including web beacons and pixel tags) to understand how visitors use the Site, remember your preferences, and measure the effectiveness of our marketing.
Most browsers allow you to refuse or delete cookies through their settings. Note that disabling cookies may affect parts of the Site that depend on them.
Third-Party Analytics and Form Services
We use the following third-party services that may collect information from your visit:
- Google Tag Manager and Google Analytics — to analyze Site traffic and user behavior. Google's privacy practices are described at policies.google.com/privacy.
- HubSpot Forms — to receive and manage inquiries submitted through the Site's contact form. HubSpot's privacy practices are described at legal.hubspot.com/privacy-policy.
How We Use Personal Information
We use the information we collect to:
- Respond to your inquiries, quote requests, and service calls;
- Provide, schedule, and deliver the products and services you request;
- Send transactional messages such as order confirmations and service updates;
- Send occasional promotional communications about new equipment, financing offers, trade shows, and industry news (you may opt out at any time);
- Improve the Site, our products, and our customer service;
- Comply with applicable legal obligations.
How We Share Personal Information
We do not sell your personal information. We may share information in the following limited circumstances:
- With your consent — for example, when you ask us to refer you to a financing partner or installer.
- With service providers — vendors who help us operate the Site, send email, host data, process forms, or deliver equipment, under confidentiality obligations.
- Legal compliance — when required by law, subpoena, court order, or to protect the rights, property, or safety of Alco Washer Center, our customers, or others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of all or part of our business.
- Aggregated or de-identified data — that cannot reasonably be used to identify you.
Your Choices
You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing message we send, or by contacting us using the information below. Even if you opt out of marketing, we may still send you transactional messages related to orders, service calls, or other business communications.
You can also control cookies through your browser settings. Your browser's help section explains how to disable or delete cookies.
Data Security
We take reasonable administrative, technical, and physical measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
The Site is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
California Residents
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect about you, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information. To exercise any of these rights, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our information practices, please contact us at:
Alco Washer Center1243 West State Street
New Castle, PA 16101
Phone: 1-724-658-8808
Email: SalesInfo@alcowasher.com